Think about the people you will talk to. When you preparing, think about the problem them the people going through. Try to imagine how they feeling.

Take time to choose your word them. What you say must encourage and comfort the people. Don’t say anything bad about people who not believe in Jehovah. Also, don’t talk bad-bad things about their beliefs.

Show interest. The way you make your voice, and how you move your hand and body, must show that you really care about the people. The way you make your face must also show that you care. Try to smile most of the time.